Tuesday, May 30, 2017

Your FAQ's

(0:59) So many of you have contacted me with kind words about the acquisition. But you've also had questions. Of course you do. Change can be unnerving. Information helps. Here are answers to some of the most common questions I've heard from you.

(0:51) 1. Will the ActiveCaptain Partner program remain in place?
Marina participation in ActiveCaptain is an important part of the community. Working with our many ActiveCaptain Partner marinas has been one of my favorite parts of ActiveCaptain. The program will be continuing and we even hope to be adding some new capabilities.

(0:41) 2. Will the price for the ActiveCaptain Partner program increase?
There are no plans to increase the annual fee for the ActiveCaptain Partner program.

(0:37) 3. Do I need to keep looking for the ActiveCaptain hat?
Yes! There is still only one way for boaters to obtain an ActiveCaptain hat. They have to earn it. If you see a boater come in wearing an ActiveCaptain hat pay attention. That is a boater who writes reviews and he may be writing one about you.

(0:29) 4. Will you and Jeff still be involved?
Look, you don't get rid of us that easy. We are here and very much involved in bringing our amazing child to the next stage. We'll be doing many of the same things we did before. And behind the scenes we will be helping to guide and shape ActiveCaptain into an exciting future.

(0:19) 5. Will you still be doing The Marina Minute?
What, and pass up my chance to give you a nag once a week? Sorry, but you are stuck with me for the foreseeable future. You'll still be receiving my Minutes every Tuesday morning.

(0:12) 6. Where do I go when I have a question or want some advice?
The same place you did before. You can still reach me at my email address or call me on the phone. Plus you'll still be seeing the Red Head crew on the waterway. I'm always up for a chat!

(0:04) The future is exciting. I look forward to taking this journey with you.

(0:02) And that's the marina minute.