(0:52) A bit back I received an email from a seasoned, full-time liveaboard cruiser. She and her husband have put many miles under their keel from Maine to the Bahamas. They are also friends who's opinions I value.
(0:46) Her email addressed what would be her perfect marina experience. Here is what she wrote. If I were you, I would pay attention:
(0:42) I very much enjoy reading your Marina Minutes. It got me thinking: If I were to write one, what would I say?
(0: 39) My perfect marina experience starts with excellent communication before I arrive. Have a map of your docks with dimensions on your website. When I make a reservation, tell me:
- Are your docks fixed or floating?
- How long are the fingers? This helps me decide if I want to back in (so I can get off my boat), and if I need to be prepared to lasso a piling.
- Is current an issue coming in, and/or, at the docks? This will help me decide on timing of my arrival and give a better docking experience.
- What are the depths coming in and at the docks?
(0:21) When I arrive, I want the dock hands to do exactly what I tell them to do with my lines, and do it as soon as I tell them to do it. If I am clear in my directions, that means I know what I am doing and I know how MY boat handles. Listen!
(0:14) Amenities that weigh heavily in my decision on which marina to visit:
- Courtesy car
- Excellent internet connection
- Recycling bins that are well maintained
- Clean bathrooms and showers
(0:09) And that's my Marina Minute. Owner of a Kadey Krogen 48.
(0:06) Offer boaters what they want and they will not only come back again and again, they will tell other boaters. And that is good for business.
(0:02) And that's the marina minute.